The following codes define the various types of offices of FDIC-insured institutions:
11 Full Service Brick and Mortar Office - Accept deposits, make loans, open/close accounts, loan officer on site, normal hours, full-time staff; may have safe deposit facilities on site. The site may be owned by the institution or may be leased by the institution.
12 Full Service Retail Office - Accept deposits, make loans, open/close accounts, loan officer on site, normal hours, full-time staff, located in a retail facility such as a supermarket or department store; may have safe deposit facilities on site.
13 Full Service Cyber Office - A website through which your customers can open accounts, apply for loans, make fund transfers into accounts and other types of electronic transactions. Uses the internet address as your physical address and the city, state, county and zip of your operations center that performs your back room operations associated with web activity.
14 Full Service Mobile Office - Branches that operate on wheels, travel to many locations and provide services such as opening accounts, accepting deposits and making loans. Since these offices do not have a fixed location, they are normally recorded with the address of the main office.
15 Full Service Home/Phone Banking - Phone and/or PC banking capabilities through which your customers can open accounts, apply for loans, arrange for withdrawals and fund transfers and other types of electronic transactions. Uses the address of your operations center that fulfills these requests as the address of the location.
16 Full Service Seasonal Office - Opened for a limited period, accepts deposits and makes loans - for example, an office opened at a county fair.
21 Limited Service Administrative Office - Reflects a management office. Accepts no deposits nor makes loans.
22 Limited Service Military Facility - Reflects an office which is operated on a military base for the sole purpose of cashing military and government payroll checks.
23 Limited Service Facility Office - Accept deposits and payments; however, may not offer other services. May be a bank’s own facility, located within a retail establishment or drive-through branch.
24 Limited Service Loan Production Office - Processes loans and does not accept deposits.
25 Limited Service Consumer Credit Office - Processes consumer credit loans.
26 Limited Service Contractual Office - Affiliated institutions contract with one another to utilize the brick and mortar branches of another entity.
27 Limited Service Messenger Office - These locations are used by courier services to make deposit drops. There is no retail customer intervention.
28 Limited Service Retail Office - These types of facilities are located in retail establishments, or free standing kiosks that have limited customer service assistance (unmanned), and provide most services through an ATM.
29 Limited Service Mobile Office - This office may already be on your list but will require a service level change. Accept deposits, accept payments and make withdrawals and may be located in a nursing home, etc. Other services are not available.
30 Limited Service Trust Office - Conduct trust activities only. May have monies that are insured by the institution but have not been deposited into an account of an insured depository institution.